Booking process
1. Advance bookings must be made to secure your child’s space in each block
2. Bookings can be made online via lacd.class4kids.co.uk/login
3. Please only book the classes that you are confident you can attend during the block
4. Bookings must be made via the child’s account and are non-transferable
5. Children can only be booked into a class that is appropriate for their age at the start of the block.
6. For each block, spaces will be allocated on a first come first serve basis. We hope that if you can’t get a space in the current block, you will then have the opportunity to attend during the next block
7. Junior members – a discount code will be issued prior to bookings opening. This code is only for the use of the child with a membership and should not be passed on. Any misuse of the code will result in restricted booking rights
Attendance Policy
Due to the popularity of our Active Tots classes and waiting lists in operation, regular attendance is important to ensure fairness and allow other participants the opportunity to access available spaces.
If a participant misses more than two classes without contacting the Active Tots team, they may be removed from the class for the remainder of the block. This applies to both pay-as-you-go participants and members.
Easter/Halloween/Christmas Parties – we only allow two adults per child due to the capacity in the hall.
Waiting List Information
1. Only add your child to the waiting list if they are right age for the class.
2. If a space becomes available, you will receive an email confirmation and you will have three days to accept the place. We will then open the space up to someone else if we receive no response.
3. If you are a member and receive a space through our waiting list, let us know and we will remove the payment option
Cancellations
1. Cancellations are required to be given before the block starts. This can be done by contacting us via our social media platforms or email. This allows other children to take advantage of the space and ensures that class numbers are maximised. We know you’d like others to do the same for you.
2. We understand that situations come up, especially with small children however, please contact us to let us know if you are unable to attend a booked session.
3. All ‘no-shows’ from booked classes which are not cancelled in advance are recorded and monitored. This behaviour affects the ability of others to book and enjoy our classes.
4. Repeated ‘no shows’ will be contacted and may face repercussions including the right to book the same class the following block, removal from their booked sessions and a no refund policy will apply.
Active Dundee Junior Members
Our new Active Junior Unlimited allows unrestricted access to our Active Tots programme. This is a very popular option for those wanting to attend our sessions however, in order to provide fair access to all of our users, the following conditions apply:
1. Membership includes one course of Baby Massage and one course of Baby Reflexology. These are both one off courses, therefore the content and hand-outs are the same. If you want to attend the classes again, payment must be made in full.
2. Junior Members can book into each class type once per block (i.e they can attend multiple classes each week but all must be different).
3. Junior Members are permitted to book no more than two Easter / Halloween parties and one Christmas party per year.